Version 1.0 · Effective 21 October 2026
Privacy Policy
This Privacy Policy explains how M&M Elite Talent FZC LLC collects, uses, stores and protects personal information through this website and its recruitment services for private households and hospitality in the UAE and GCC.
1. Who we are
- Legal name: M&M Elite Talent FZC LLC
- Commercial License No.: 2628221879888
- Registered address: CWS-1V-229445, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates
- Website: https://mmelitetalent.ae
- Contact and privacy email: mmhrservices@somosgma.com
2. Information we collect
- Employers: contact details, household or business information, role requirements and meeting bookings submitted through the employer form.
- Candidates: identification and contact details, professional experience, answers to screening questions, CV and, where requested, a presentation video submitted through vacancy applications or the Talent Network form.
- Records of acceptance of our Terms and of Talent Network authorisations, including date, version and text accepted.
- Technical information strictly needed to operate the website, described in section 8.
3. How we use information
The legal basis for each processing activity under applicable UAE law is subject to legal review. Where processing relies on your authorisation, you may withdraw it as described in section 7.
- To respond to employer enquiries, arrange meetings and provide recruitment services.
- To assess candidates for specific vacancies and, with their authorisation, for future opportunities through the Talent Network.
- To keep records of accepted Terms and authorisations.
- To communicate with clients and candidates about their requests.
4. Candidate information
- CVs, videos and candidate files are stored privately and are not publicly accessible.
- Full administrative access is restricted to the two authorised Super Admins of M&M Elite Talent.
- Clients cannot access the candidate database or view CVs or videos through the website.
- Assessment, shortlisting and presentation of candidates are carried out manually.
- There is no automatic distribution of CVs, videos or candidate files to employers.
- Any manual sharing of candidate information with an employer must rely on the appropriate legal basis or authorisation and respect confidentiality.
5. Retention
We apply the following internal criteria, which are provisional and subject to legal validation in the UAE. They are not confirmed statutory periods.
- Vacancy applications: 12 months from the documented end of the corresponding selection process.
- Talent Network: 12 months from the last valid authorisation or express renewal. Profile updates alone do not renew this period.
- Employer leads without a contract: 12 months from the last recorded effective communication.
- Meetings: 12 months from the meeting date, taking its outcome into account.
- Contracts, invoices and legal acceptances: retained in accordance with applicable obligations.
6. Deletion
There is no automatic deletion when a retention period ends. Deletion and anonymisation requests are reviewed manually under our operational procedure, which is still being defined. Some records, such as legal acceptances, may need to be retained where an applicable obligation requires it.
7. Your privacy rights
Subject to applicable law, you may request access to, correction or update of, or deletion of your personal information, withdraw an authorisation you have given, or raise any other privacy question by writing to mmhrservices@somosgma.com.
Requests are handled manually. The two Super Admins of M&M Elite Talent share the internal operational responsibility for attending to them. They have not been formally designated as a Data Protection Officer.
To protect your information, we verify identity in a proportionate way — for example by confirming details you previously provided. We do not require a passport or identity document by default, and you do not need to keep access to your original email address to make a request. Additional information may be requested only where reasonably necessary.
We do not send automatic replies. We will respond as soon as reasonably possible.
8. Cookies and local storage
- We use only technical storage: your language preference, the administrator session, and the state of the administration interface.
- We do not use Google Analytics, Google Tag Manager, Meta Pixel or other analytics or advertising tracking tools, according to our current review.
- Fonts are loaded from Google Fonts, which receives the technical information a browser sends when requesting a file (such as IP address).
9. Service providers and storage
- Our database infrastructure runs on Amazon Web Services (AWS) in the us-west-2 region (Oregon, United States). Not every service or file is necessarily hosted in that same region.
- CVs and videos are stored in private storage.
- WhatsApp links on this website are direct and voluntary: information is shared with WhatsApp only if you choose to open the link and send a message.
- Automated email (Resend), Meta WhatsApp Cloud API and Dropbox Sign are not currently configured as operational integrations.
10. International transfers
Because some providers operate outside the UAE, personal information may be processed in other countries, including the United States. The specific safeguards applicable to these transfers are subject to verification and legal review.
11. Changes
We may update this policy. Each update will be published on this page with a new version number and effective date.
